At Bharti Textiles, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or conduct business with us as a manufacturer, exporter, and supplier of medical supplies and hospital equipment.
We understand the sensitive nature of healthcare industry data and maintain strict confidentiality standards in accordance with international data protection regulations. By using our website or services, you consent to the data practices described in this policy.
This policy applies to all customers, including hospitals, nursing homes, medical distributors, healthcare facilities, and individual practitioners who purchase our surgical instruments, hospital textiles, disposable PPE, and medical equipment.
We collect information necessary to process your orders and provide quality medical supplies. This includes personal and business information such as name, organization name, contact details (email, phone number), shipping and billing addresses, and business registration information for healthcare facilities.
For international orders of surgical supplies, hospital textiles, catheters, IV sets, and other medical products, we collect additional information required for export documentation, customs clearance, and regulatory compliance including tax identification numbers, import licenses, and medical facility certifications.
We also collect order information including product specifications, quantities, delivery preferences, and payment details. Technical data such as IP address, browser type, device information, and website usage patterns are collected automatically to improve our services and website functionality.
For bulk orders of disposable syringes, surgical gloves, face masks, hospital linen, and other medical supplies, we may request additional business verification information to ensure legitimate healthcare use and regulatory compliance.
Your information is used to process and fulfill orders for medical supplies including surgical dressings, wound care products, orthopedic supports, respiratory equipment, and hospital furniture. We use your contact details to communicate order confirmations, shipping updates, and delivery schedules.
We maintain customer records to provide efficient service for repeat orders of hospital textiles, disposable PPE, IV infusion sets, and other medical products. Your information helps us understand customer requirements and improve our product range and quality standards.
Business information is used for invoicing, payment processing, export documentation, and maintaining compliance with international trade regulations for medical supplies. We may use your email to send product updates, new product announcements, and industry-relevant information, which you can opt out of at any time.
Data analytics help us improve website functionality, optimize inventory for popular products like cotton gauze, surgical gowns, examination gloves, and POP bandages, and enhance customer service for healthcare facilities across Africa, Middle East, and Southeast Asia.
We implement comprehensive security measures to protect your personal and business information:
We do not sell, trade, or rent your personal information to third parties. Your data is shared only with trusted service providers necessary for order fulfillment including shipping carriers for international delivery of medical supplies, payment processors for secure transactions, and customs brokers for export documentation.
Healthcare facility information and procurement details are kept strictly confidential. We may disclose information if required by law, regulatory authorities, or to protect our legal rights and comply with medical industry regulations.
Business information may be shared with manufacturers and quality control partners to ensure product standards for surgical instruments, hospital textiles, and medical equipment meet international healthcare requirements.
You have the right to access, update, or delete your personal information. You may request copies of data we hold about your organization, correct inaccurate information, or withdraw consent for marketing communications. For international customers, you have rights under GDPR and other applicable data protection laws.
We retain customer information for as long as necessary to fulfill orders, maintain business records, and comply with legal obligations. Order history for medical supplies is maintained for quality tracking and regulatory compliance purposes.
For privacy-related questions, data access requests, or to update your information, please contact us at bharti_textiles64@yahoo.com or call +91-9810729329. Our office address: Bharti Textiles, 27, Shazada Bagh Extension, Daya Basti, Delhi-110035, India. We are committed to addressing your privacy concerns promptly and transparently.